Reactive Breakdown Services

With our reactive breakdown services, you’ll always have a team of experienced Dunphy engineers on hand to diagnose and repair any of our products. Our service team is spread across the UK, allowing us to rapidly respond to callouts and get your plant up and running again as quickly as possible.

Regardless of the size of your operation, downtime can be detrimental to business. Breakdowns can be a major inconvenience to staff, as well as resulting in wasted time, money and resources. That’s where our reactive breakdown services can help.

The service team carry some of the most common boiler house parts in their vans, meaning they can quickly and efficiently carry out repairs on-site. In more severe cases, the engineer will diagnose the problem and liaise with you and the service office to formalise a quote for the parts and arrange a repair.

Our reactive breakdown services are available to all Dunphy customers, giving you peace of mind that you’re always protected should the worst happen. All of our engineers have expert knowledge of Dunphy’s product range and are suitably trained to carry out a fast and impeccable repair. Get in touch to learn more about our breakdown services.

What do reactive breakdown services cover?

Regardless of the scale of the issue, our fully-trained engineers will be able to visit your site, diagnose the problem and provide a prompt repair.

The majority of breakdowns can be resolved within the day. In the unlikely event that the engineer does not have the required parts within their stock holding, they’ll be able to source them from our Rochdale headquarters, where we stock thousands of common parts that are available via next day delivery.

Our friendly technicians will guide you throughout the entire process, as well as being given a precise timeframe for the repair.

Who can use our reactive breakdown services?

No prior contract is required to request a service engineer, although response times are likely to be at their quickest for those already registered on our system. If you’re unsure whether you’re registered with us, get in touch with a member of our team today.

Using Dunphy for your commissioning, installation and repairs will provide you with peace of mind that the job will be done right and with a focus on quality.

The benefits of Dunphy’s reactive breakdown services


Repairs from suitably trained and competent engineers


UK-wide service for prompt response times


Access to genuine Dunphy spares, fitted by our experts


High-quality repairs across all industries, including hospitals, wastewater, pharmaceutical, food, drink, packaging, distilleries and more.


Next-day delivery on spare parts


Excellent customer service

Why choose Dunphy?

We’re the leading provider of combustion equipment in the UK and have over 50 years’ worth of experience in the industry. This means there’s no better choice for your boiler house repairs. Get in touch with a member of our expert team to learn more.


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